Frequently Asked Questions

We are a licensed used cooking oil collection company serving restaurants, food trucks, and commercial kitchens throughout Southern California. Our core service is free, scheduled pickup of used cooking oil so you never have to worry about grease disposal again. We also provide grease trap cleaning, emergency overflow response, and compliant documentation for every pickup. Our team built this company because we saw firsthand how unreliable the industry was and believed restaurant owners deserved better. Every aspect of our operation — from scheduling to manifests to driver training — is designed around one principle: show up when we say we will and handle everything so you do not have to.

Yes. We hold an active California Department of Food and Agriculture Inedible Kitchen Grease transporter license and maintain full commercial general liability insurance. Every driver on our team is trained on CDFA manifest procedures and California Code of Regulations Title 3 Section 1180 requirements. When we collect your oil, we generate a compliant manifest that documents the date, volume, driver, vehicle, and destination facility. This means you always have a complete paper trail ready for any health department inspection or CDFA audit. We take compliance seriously because we know the fines for improper grease disposal can be steep and we never want our customers exposed to that risk.

We launched in 2026 with a clear mission: bring reliability and transparency to an industry that had neither. While we are a newer company, our founding team brings years of experience in logistics, compliance, and restaurant operations. We studied every failure mode of traditional grease haulers — missed pickups, vague pricing, lost manifests, locked-in contracts — and built our entire operation to eliminate those problems from day one. Our technology platform, driver training program, and scheduling system were all purpose-built before we collected our first gallon. We did not retrofit an old hauling business with a website. We built a modern service company from scratch.

We currently serve all of Orange County, Los Angeles County, and San Diego County. That covers every city and unincorporated area across those three counties, from Anaheim and Irvine down to San Clemente in Orange County, from Downtown LA through the San Fernando Valley to the South Bay in Los Angeles, and from Oceanside to Chula Vista in San Diego. Whether your restaurant is on a major commercial boulevard or tucked into a neighborhood strip mall, we have routes that cover your area. We are actively expanding our service territory, so if you are near the edge of our current coverage, reach out and we will let you know if we can accommodate you.

Three things set us apart. First, we never require contracts — every customer is month-to-month because we believe we should earn your business on every single pickup. Second, we guarantee our schedule. If we say we are coming on Tuesday, we come on Tuesday. No excuses, no reschedules, no ghosting. Third, every pickup generates a digital manifest and confirmation that you can access anytime from your dashboard, so your compliance records are always current and audit-ready. Most traditional haulers operate on handshake agreements with paper manifests that get lost. We replaced that entire model with a technology-driven service built around accountability and transparency.

Absolutely. We serve any commercial kitchen that generates used cooking oil, including food trucks, catering operations, ghost kitchens, hotel restaurants, stadium concessions, and institutional cafeterias. Food trucks have unique needs because they move locations, so we work with you to establish a consistent pickup point that fits your schedule. Catering companies often have variable oil volumes depending on event bookings, so we offer flexible on-demand scheduling that adapts to your workload. No matter what type of food operation you run, if you have fryers producing used cooking oil, we can set up a pickup plan that works for your specific situation.

Yes, our standard used cooking oil pickup service is completely free for qualifying restaurants and commercial kitchens. There are no hidden fees, no service charges, and no invoices for oil collection. We built our business model so that oil collection can be offered at no cost to you. You provide the oil, we provide the pickup, the container, and the compliant documentation at zero cost. The only services that carry a fee are grease trap cleaning, which starts at a flat rate per cleaning, and equipment upgrades beyond our standard container. For the vast majority of our customers, the entire relationship is free from start to finish with no strings attached.

No. We are transparent about pricing because we know the industry has a reputation for surprise charges. Oil pickup is free. Your container is provided at no cost. Digital manifests and compliance documentation are included. The only paid services we offer are grease trap cleaning and emergency overflow response, and both of those are quoted upfront before any work begins. We never charge trip fees, fuel surcharges, environmental fees, or administrative fees. If any charge ever appears on a statement, it will be something you explicitly agreed to in advance. We built our pricing model to be the opposite of the confusing, fee-laden invoices that other haulers are known for.

Grease trap cleaning starts at a flat rate that depends on the size of your trap and the frequency of service. We provide a free quote after a brief assessment of your setup. Most restaurant grease traps fall into a standard size range that keeps pricing straightforward and predictable. We offer one-time cleanings as well as recurring service plans at weekly, biweekly, or monthly intervals. Recurring customers receive priority scheduling and consistent pricing. There are no trip charges or surprise fees — the quote we give you is the price you pay. If your trap requires a larger pump truck or specialized equipment, we will let you know during the quoting process so there are never any surprises on your bill.

Never. Every customer relationship we have is month-to-month with no cancellation fees, no early termination penalties, and no minimum service period. We believe that if we are doing our job well, you will stay because you want to, not because a contract forces you to. Many of our customers switched to us specifically because they were locked into frustrating multi-year agreements with haulers who took their business for granted. We refuse to operate that way. If you ever want to cancel, just let us know and we will stop service immediately. No retention calls, no runaround, no guilt trips. We earn your business every single week through reliable service, not legal paperwork.

Most new customers are fully set up within three to five business days of their initial request. The process is simple: you fill out our contact form or give us a call, we confirm your location and container needs, and then we deliver your bin and schedule your first pickup. If you have an urgent situation like an overflowing container or a recent hauler no-show, we can often expedite setup and get a driver to you within twenty-four to forty-eight hours. We handle all the logistics including container delivery, placement guidance, and schedule configuration. You do not need to coordinate anything with your previous hauler or purchase any equipment. We bring everything you need to get started.

No. Our drivers handle the entire process independently so you and your kitchen staff can focus on running the restaurant. During your initial setup, we confirm the bin location and any access requirements such as gate codes or key access. After that, our driver knows exactly where to go and what to do on every visit. We pump the oil, inspect and clean the area around your container, secure the lid, and leave a confirmation receipt. You also receive a digital notification when each pickup is complete. If your bin is behind a locked enclosure, we work out access during onboarding so there is never a delay or a missed pickup due to access issues.

We guarantee our pickup schedule, so missed pickups are extremely rare. In the unlikely event that something prevents us from completing your pickup on the scheduled day — severe weather, road closure, or equipment issue — we will notify you proactively and reschedule within twenty-four hours. We do not simply skip your pickup and hope you do not notice, which is unfortunately common practice among traditional haulers. Our dispatch system tracks every route in real time and flags any deviation from the schedule. If a pickup does not get completed, our operations team knows about it immediately and takes corrective action. Your restaurant should never have to chase us down for service you were promised.

Absolutely. We understand that restaurant needs change with the seasons, staffing, and menu updates. If you need to increase or decrease your pickup frequency, switch from weekly to biweekly, or adjust your preferred pickup day, just call or text us and we will update your schedule starting the following week. There is no paperwork, no amendment fees, and no waiting period. Many of our customers adjust their frequency a couple of times per year based on business volume. For example, some restaurants move to weekly pickups during the summer rush and drop to biweekly during slower winter months. We accommodate every schedule change quickly and without hassle because flexibility is part of our service promise.

Every pickup generates a digital manifest that documents the date, time, volume collected, driver name, vehicle identification, and the licensed destination facility where your oil is delivered. This manifest is compliant with California Code of Regulations Title 3 Section 1180 requirements for inedible kitchen grease transportation. You receive an email confirmation immediately after each pickup, and all manifests are stored in your online dashboard where you can view, download, or export them at any time. If a health inspector or CDFA auditor requests your grease disposal records, you can pull a complete history in seconds. We also retain all records for the full seven-year period required by California law.

Yes. Our manifests are specifically designed to meet all California Department of Food and Agriculture requirements for inedible kitchen grease documentation. Each manifest includes every data point that a health inspector or CDFA auditor would look for: collection date and time, volume in gallons, transporter license number, vehicle identification, driver name, origin address, and destination facility. Many restaurants have been cited by health departments for inadequate grease disposal records, often because their hauler used handwritten tickets that got lost or were incomplete. Our digital system eliminates that risk entirely. Your records are always complete, always accessible, and always formatted to satisfy regulatory requirements without any extra effort on your part.

We retain all pickup records, manifests, and service documentation for a minimum of seven years, which meets the California regulatory retention requirement. This means even if you need records from years ago for an audit, legal matter, or insurance claim, they are available in your dashboard. You do not need to maintain your own filing system or worry about losing paper manifests. Our digital storage is encrypted, backed up, and accessible to you around the clock. If you ever leave our service, we will provide you with a complete export of your entire history so you maintain continuity of your compliance records. Record retention is one of those details most haulers ignore, but it matters when an auditor asks for proof of proper disposal from three years ago.

If the California Department of Food and Agriculture audits your grease disposal practices, you will be fully prepared. Every pickup we have ever completed for your restaurant is documented with a compliant manifest stored in your dashboard. You can pull your entire history, filter by date range, and export everything as a PDF in under a minute. Our manifests include all fields required under Title 3 Section 1180: transporter license number, vehicle ID, collection date, volume, origin, and destination. We also keep our own copies as the transporter of record, so there is redundancy built into the system. If you need assistance during an audit, our compliance team is available to help you compile records and answer any questions the auditor may have about the documentation format.

We make switching as painless as possible. Start by filling out our contact form or calling us. Tell us your current pickup schedule, bin location, and when you would like to begin service. We will deliver your new container, configure your schedule, and have everything ready for your first pickup within a few days. If you have an existing contract with your current hauler, review it for any cancellation notice period — most grease hauler agreements are month-to-month, but some require thirty days notice. Once you are clear to leave, we handle the rest. You do not need to coordinate anything between us and your old provider. Many of our customers complete the entire switch in under a week with zero disruption to their kitchen operations.

No. We coordinate the timing of your transition so there is no gap in coverage. Typically, we schedule your first pickup with us to align with or slightly overlap your last pickup from your current hauler. This ensures your container never reaches capacity during the changeover. If your previous hauler has already stopped showing up — which is unfortunately one of the most common reasons restaurants call us — we can expedite your setup and get a driver to you within twenty-four to forty-eight hours for an initial cleanout. We also deliver a fresh, clean container so you start with a proper setup from day one. The goal is a seamless transition where the only thing that changes is the reliability and quality of your service.

If your current container belongs to your existing hauler, they will typically pick it up when you cancel service. We provide our own containers at no charge as part of your service, so you will never be without a bin. We deliver your new container before or on the same day as your first pickup, and we can often coordinate timing so there is minimal overlap or gap. In some cases, restaurants own their own containers — if that is your situation, we are happy to service your existing equipment as long as it is in safe working condition. If your container is outdated, damaged, or undersized for your volume, we will replace it with one of ours at no cost. Either way, you will have a clean, properly sized container ready to go from the start.